powerjd Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information powerjd collects from you, how we use and protect it, and what rights you have over your own data as a player on our PAGCOR-licensed platform.
Important Notice: This Privacy Policy applies to all users of the powerjd platform, including the website at powerjd.app and any associated mobile applications. By registering an account or continuing to use the powerjd platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.
Introduction
powerjd is operated by GoTech Entertainment under PAGCOR licensing guidelines, providing Filipino players with a trusted online gaming platform covering bingo, slots, live casino, sports betting, sabong, and racing. We are committed to protecting the privacy and personal data of every player who registers and uses our platform.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by powerjd. Please read the following carefully to understand our practices regarding your personal data and how we will use it. This policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
If you have any questions about how powerjd handles your personal data, you may contact our Data Protection Officer at [email protected]. We are here to help and will respond to all data privacy enquiries promptly.
Regulatory Context: As a PAGCOR-licensed platform operating in the Philippines, powerjd is required by law to collect and verify certain personal information from its players. This includes Know Your Customer (KYC) information required under anti-money laundering regulations and PAGCOR's player registration requirements. Compliance with these obligations is not optional — it is a condition of our operating licence.
Data We Collect
powerjd collects personal data that is necessary to provide you with a secure, compliant, and enjoyable gaming experience. We do not collect more information than we need, and we do not use your data for purposes beyond those described in this Privacy Policy.
2.1 Information You Provide Directly
When you register for a powerjd account, make a deposit or withdrawal, contact support, or interact with the platform in any way, you may provide us with the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age compliance |
| Contact Data | Mobile number, email address, home address | Account communication, verification, support |
| Financial Data | GCash number, BPI/BDO account name, Maya account details | Processing deposits and withdrawals |
| KYC Documents | Passport, PhilSys ID, driver's licence, utility bill | Identity verification, AML compliance, PAGCOR requirements |
| Communication Data | Support chat transcripts, emails, feedback forms | Customer service, dispute resolution |
2.2 Information We Collect Automatically
When you access and use the powerjd platform, we automatically collect certain technical information about your device and usage. This includes:
- Device information: IP address, device type, operating system, browser type and version.
- Usage data: Pages visited, games played, betting history, session duration, click patterns, and feature interactions.
- Location data: General geographic location inferred from your IP address. powerjd does not collect precise GPS-level location data unless you explicitly grant permission.
- Transaction logs: A complete record of all deposits, withdrawals, wagers placed, and bonuses claimed on your powerjd account.
- Cookie data: Information collected via cookies and similar tracking technologies. See Section 9 for full details.
How We Collect Your Data
powerjd collects your personal data through the following channels:
- Account registration: When you complete the sign-up process on powerjd.app, you directly provide your identity and contact details.
- KYC verification process: When you upload identity documents to verify your account prior to withdrawal processing.
- Payment transactions: When you initiate a deposit or withdrawal via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20, or Coins.ph, relevant transaction identifiers are recorded.
- Platform interaction: Automatically as you browse and use the powerjd platform — through server logs, cookies, and analytics tools.
- Customer support: When you contact the powerjd support team via email or live chat, the content of your communications is stored for service quality and dispute resolution purposes.
- Third-party verification services: In some cases, powerjd may use third-party identity verification providers to confirm the authenticity of KYC documents submitted by players. These providers operate under strict data processing agreements with powerjd.
How We Use Your Data
powerjd uses your personal data strictly for the purposes described below. We do not sell your personal data to third parties, and we do not use it for purposes that are incompatible with the original reason it was collected.
4.1 Core Platform Operations
- Creating and managing your powerjd player account.
- Processing your deposits and withdrawals through your chosen payment channels.
- Verifying your identity and age in compliance with PAGCOR regulations and Philippine AML laws.
- Delivering the games, betting markets, and other platform features you access.
- Maintaining accurate transaction and betting history records in your account.
4.2 Security and Compliance
- Detecting, preventing, and investigating fraud, money laundering, and other financial crimes.
- Enforcing powerjd's Terms & Conditions and responsible gaming obligations.
- Complying with requests from PAGCOR, law enforcement, and other relevant regulatory authorities.
- Monitoring for and responding to suspicious account activity or unauthorised access.
4.3 Player Communications
- Sending you transactional notifications — such as deposit confirmations, withdrawal processing updates, and account security alerts.
- Providing customer support in response to your enquiries, complaints, and feedback.
- Sending promotional communications about powerjd bonuses, new games, and platform updates — but only where you have consented to receive marketing communications or where we have a legitimate interest in doing so. You may opt out of promotional messages at any time.
4.4 Platform Improvement
- Analysing aggregated, anonymised usage data to understand how players use the platform and to improve the powerjd gaming experience.
- Conducting internal research and analytics to inform product development decisions.
- Testing new features, game products, and interface changes before wider rollout.
Marketing Opt-Out: If you no longer wish to receive promotional communications from powerjd, you may update your communication preferences in your account settings or contact support at [email protected]. Opting out of marketing does not affect transactional or account security messages, which are sent regardless of marketing preferences.
Legal Basis for Processing
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, powerjd processes your personal data on the following legal bases:
- Contractual necessity: Processing is necessary to fulfil our obligations to you under your powerjd account agreement — including account registration, payment processing, and service delivery.
- Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, anti-money laundering regulations under Republic Act No. 9160 (as amended), and data retention obligations.
- Legitimate interests: Processing is carried out for powerjd's legitimate business interests, such as fraud prevention, platform security, and analytics — provided these interests are not overridden by your fundamental rights and freedoms.
- Consent: Where we process your data for marketing communications or optional platform features, we do so on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing already carried out.
Data Sharing and Disclosure
powerjd does not sell, rent, or trade your personal data with third parties for their own marketing purposes. However, we may share your personal data with selected third parties in the following limited circumstances:
6.1 Service Providers and Processors
powerjd works with carefully selected third-party service providers who process personal data on our behalf under strict contractual obligations and in accordance with our instructions. These include payment gateway providers, identity verification services, cloud infrastructure providers, and customer support platform vendors. These processors are not permitted to use your data for their own purposes.
6.2 Regulatory and Law Enforcement Authorities
powerjd may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other governmental authorities where required to do so by law, court order, or valid regulatory directive. powerjd will not notify you of such disclosures where doing so would be contrary to applicable law or would compromise an ongoing investigation.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of GoTech Entertainment's business, your personal data may be transferred to the acquiring entity as part of that transaction. powerjd will notify affected players of any such transfer and ensure that the acquiring entity is bound by data protection obligations no less protective than those described in this Privacy Policy.
6.4 Professional Advisers
powerjd may share personal data with legal counsel, auditors, and other professional advisers where necessary for the purposes of obtaining professional advice or in connection with legal proceedings. All such advisers are bound by professional confidentiality obligations.
We do not sell your data. powerjd has never sold player personal data and has no intention of doing so. Our business model is built on delivering a quality gaming platform to Filipino players — not on monetising the personal information of the people who trust us with it.
Data Retention
powerjd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR requirements, AML obligations |
| Transaction Records | 5 years from the date of each transaction | AMLC reporting obligations, audit trail |
| KYC Documents | Duration of account + 5 years after closure | Regulatory compliance, potential disputes |
| Support Communications | 3 years from last interaction | Service quality, dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent management |
| Technical / Usage Logs | 13 months from collection | Fraud detection, platform analytics |
After the applicable retention period has expired, powerjd will securely delete or anonymise your personal data in accordance with our data disposal procedures. Where data has been anonymised, it may be retained indefinitely for aggregate statistical purposes, as anonymised data no longer constitutes personal data under Philippine law.
Data Security
powerjd takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or alteration.
8.1 Technical Measures
- SSL/TLS encryption: All data transmitted between your device and the powerjd platform is encrypted using industry-standard TLS protocols. Look for the padlock symbol in your browser's address bar when using powerjd.app.
- Encrypted data storage: Sensitive personal data, including KYC documents and financial information, is stored in encrypted form on secured servers.
- Access controls: Access to personal data within powerjd's systems is restricted on a strict need-to-know basis. Staff accessing personal data are subject to confidentiality obligations and regular access reviews.
- Intrusion detection: powerjd operates continuous network monitoring and intrusion detection systems to identify and respond to potential security incidents.
8.2 Your Role in Security
While powerjd takes every reasonable precaution to protect your data on our end, you also play an important role in keeping your account secure. You should use a strong, unique password for your powerjd account, enable two-factor authentication where available, never share your login credentials with anyone, and log out of the platform when using a shared or public device.
Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, powerjd will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required under the Data Privacy Act. Affected players will also be notified without undue delay where the breach is likely to result in high risk to their personal rights.
Cookies and Tracking Technologies
powerjd uses cookies and similar tracking technologies to enhance your experience on our platform, to keep you securely logged in, and to help us understand how players use our services so we can continue to improve them.
9.1 Types of Cookies We Use
- Strictly necessary cookies: These are essential for the powerjd platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
- Functional cookies: These cookies remember your preferences — such as your preferred language, game display settings, and notification preferences — to personalise your powerjd experience.
- Analytics cookies: These cookies collect anonymised information about how players navigate and use the powerjd platform. This data helps us understand which features are most popular, identify usability issues, and make improvements.
- Marketing cookies: Where you have consented, these cookies allow powerjd to deliver relevant promotional content and bonus offers based on your interests and usage patterns.
9.2 Managing Cookies
You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may affect your ability to use certain features of the powerjd platform, including the ability to stay logged in. Disabling analytics or marketing cookies will not prevent you from using powerjd's core gaming features.
Your Privacy Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173), as a data subject in the Philippines you have the following rights with respect to your personal data held by powerjd. powerjd is committed to honouring these rights promptly and without undue delay.
To exercise any of the above rights, please contact powerjd's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". We will verify your identity before processing any request and respond within 30 calendar days.
Children's Privacy and Age Restriction
powerjd is strictly an adults-only platform. In accordance with PAGCOR regulations and Philippine gaming laws, the minimum age to register and participate on the powerjd platform is 21 years old. powerjd does not knowingly collect personal data from any person under the age of 21.
All prospective players are required to confirm their age during the registration process and may be required to submit a government-issued identification document to verify compliance with the age requirement. Any account found to have been registered by a person under 21 years of age will be immediately suspended, all balances forfeited, and the matter may be referred to the relevant authorities.
🔞 If you believe a minor has registered on powerjd: Please contact us immediately at [email protected]. We treat reports of underage access with the highest priority and will investigate and act on all such reports without delay. Protecting minors from gambling harm is a core responsibility of the powerjd platform.
Third-Party Links
The powerjd platform may from time to time contain references to partner services or informational resources. Please note that powerjd does not control the data practices of any third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by powerjd through the powerjd.app platform.
powerjd encourages you to review the privacy policies of any third-party services you use in connection with your gaming activity. powerjd accepts no responsibility or liability for the privacy practices of any third-party service providers beyond those operating directly under a data processing agreement with GoTech Entertainment.
Changes to This Privacy Policy
powerjd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, powerjd will notify registered players by posting the revised Privacy Policy on the platform with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed of how powerjd is protecting your personal data. Your continued use of the powerjd platform after any update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you object to any changes, you may request closure of your account by contacting our support team.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way powerjd handles your personal data, please do not hesitate to reach out to our Data Protection Officer using the contact details below.
powerjd Data Protection Officer
Email: [email protected]
Subject line: Data Privacy Request
Platform: powerjd.app — operated by GoTech Entertainment under PAGCOR licensing guidelines.
You also have the right to contact the National Privacy Commission of the Philippines directly if you believe your data privacy rights have been violated:
National Privacy Commission (NPC)
The NPC is the regulatory body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. Players may file formal complaints with the NPC if they believe their rights under the Act have been violated.
Your Data at a Glance
Six core principles that define how powerjd handles your personal information every single day.
Every piece of data transmitted between your device and powerjd.app is protected by industry-standard TLS encryption. Whether you are logging in from Manila, Cebu, or Davao, your connection is always secured end-to-end.
powerjd has a strict no-data-sale policy. Your personal information is used exclusively to operate and improve your gaming experience. It is never sold, rented, or traded to third-party marketers or data brokers under any circumstances.
powerjd's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines. We operate under the oversight of the National Privacy Commission and are committed to upholding every Filipino player's fundamental right to informational privacy.
powerjd only collects the personal data that is strictly necessary to operate your account, process your transactions, and comply with PAGCOR and AML regulations. We do not ask for information we do not need.
powerjd gives you real control over your personal data. You can request access, correction, deletion, or portability of your data at any time by contacting our Data Protection Officer. Your rights are not just words on paper — we act on every request.
Your GCash, Maya, BPI, BDO, and other payment details are processed through certified, encrypted payment gateways. powerjd does not store your full banking credentials on our servers at any point during or after a transaction.
Experience Gaming You Can Trust
powerjd is built for Filipino players who value both entertainment and security. Bingo, slots, sports betting, sabong, and live casino — all under one PAGCOR-licensed roof, with your privacy fully protected.
Must be 21 years or older to register. Play responsibly. PAGCOR licensed.